Posts Tagged ‘trust’

Keep Your Surveys Honest

Wednesday, February 24th, 2010

One problem with new survey technologies that make it easy (and inexpensive) to design and field surveys is that we now have an explosion of poorly done and ill-intentioned surveys.  Have you ever suspected that a survey isn’t quite legit?

Dilbert.com

Keeping your survey efforts honest is critical.  Sincere efforts to document issues through rigorous surveys succeed, and when done correctly, people are influenced by numbers.  But trying to shock or manipulate with sensationalist, biased, and phony data gets you only so far.  For a great survey, keep it honest, rigorous, and valid, and carefully control for bias.  We, at Versta, can help you succeed with this.

-Joe Hopper, Ph.D.

People Don’t Lie on Surveys

Thursday, December 24th, 2009

For some reason I’m always a little surprised that people tell the truth on surveys.  I like to think of my “healthy skepticism” as a professional asset, because it forces us to check and double check, corroborate and triangulate.  Before we commit to the findings of a research effort, we need to feel 100% sure we’re right and that our findings are based on solid data. (more…)

Forensic Polling Analysis

Thursday, December 17th, 2009

Bad pollsters give the market research industry a bad name, so it is encouraging when smart people figure out clever ways of ratting them out.  What is a bad pollster?  One who makes up data to support an agenda, or who asks biased questions to get preferred answers.  The only good reason for doing research or public opinion polling is to learn or share something new.  All else is suspect.

Two researchers recently came up with methods of testing whether polling data is legitimate in a case where a research firm is accused of falsifying publicly released data. (more…)

The Walmart “Poll” of Chicago Residents

Tuesday, August 4th, 2009

Mistakes to Avoid when Conducting a Public Relations Survey

Surveys and polls can be powerful tools to understand what people are thinking and doing, and they can provide good data for public relations efforts and community outreach.  Unfortunately they can also be gimmicks, which erodes trust in polling and in the organizations sponsoring them.

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