Posts Tagged ‘survey’
Saturday, January 16th, 2010
An omnibus survey is a shared-cost survey that can be a good way for you to save money on surveys. It works by combining survey questions from multiple clients and then collecting responses to all questions from the same group of respondents. After that, each client is given the data (the survey responses) to their specific questions. Omnibus surveys are usually fun and engaging for respondents because instead of a 15-minute survey about just one topic, the survey will cover four or five different topics, which adds interest and variety. (more…)
Tags: omnibus, Online Surveys, survey
Posted in Omnibus Surveys | No Comments »
Thursday, December 31st, 2009
As an industry driven by data and information, market research and public opinion polling has seen dramatic changes in the last ten years and will no doubt change quickly and in big ways during the next ten.
Looking back, here are what we consider to be the five biggest changes that shaped current challenges faced by market research and opinion polling: (more…)
Tags: communication, data, Data Collection, data quality, Market Research, mathematics, media, online, Online Surveys, public opinion, Public Polls, Public Relations, research, Sampling, statistics, stories, survey, survey respondents, survey technology
Posted in Data Collection, Future Trends, Market Research, Methods & Tools, Online Surveys, Presenting Research, Public Polls, Public Relations, Sampling, Turning Data into Stories, Uncategorized | No Comments »
Friday, November 20th, 2009
Five of Chicago’s PR leaders gathered at a PRSA forum this week to discuss current trends and the future of public relations. The discussion was striking in how fully it echoed the trends and challenges facing the polling and research industry, and what we need to do to keep our eye on the ball. Here are a few take-away ideas from that forum that apply to both PR professionals and their research partners: (more…)
Tags: communication, data, insight, journalism, media, Public Polls, Public Relations, research, stories, survey, value
Posted in Future Trends, Presenting Research, Public Relations, Turning Data into Stories, Uncategorized | 1 Comment »
Thursday, November 12th, 2009
You might think that a research firm specializing in surveys would be glad to see a world in which customer feedback surveys are everywhere. Not so. I take part in a lot of webinars, and unfortunately I am asked to complete a survey (at least one) every time I attend. Some websites ask me to evaluate my experience every time I go there. Some companies ask me to evaluate my customer service call every time I call with a question or complaint. The companies asking me to complete these surveys are convinced by pitches like this: “The real power of [our survey tool] can only be unlocked through a commitment to continuous listening. Listening to your visitors is truly a process, not an event. Continuous surveying can help you to establish benchmarks and trend your performance on key metrics.” (more…)
Tags: data, insight, research, Sampling, satisfaction research, survey, survey respondents
Posted in Data Collection, Future Trends, Methods & Tools, Online Surveys, Sampling, Survey Tips, Uncategorized | 1 Comment »
Thursday, November 5th, 2009
In a recent blog post entitled Data-Driven Journalism, Walker Sands, a Chicago PR agency, outlined two ways to get media placement for your company or your client with research. The premise is that journalists and readers are hungry for interesting stories, and in today’s data-driven world some of the most interesting stories come from – of all places – statistics. Ken Gaebler, founder of the agency, notes that there are two effective approaches. In his words, “You can mine data or you can make data.” (more…)
Tags: data, journalism, media, news, public opinion, Public Polls, Public Relations, research, statistics, stories, survey
Posted in Public Polls, Public Relations, Turning Data into Stories | No Comments »
Thursday, October 8th, 2009
The U.S. Census is one of the most useful tools for research and marketing because it tells you how many people fit specific demographic profiles and where they live. It started out as a simple count of how many people live in each state in order to allocate congressional seats. But it has since become a rich source of insight, with information about Americans’ age, family composition, work status, income, education, housing, and more.
While the Census provides basic tabulations and counts on its website, you can also query the data yourself to answer specific, customized questions that you are unable to find otherwise. In fact, using this data is so easy that Versta no longer uses the Census’ rather difficult and ever-changing “fact finder” features. We have downloaded the data along with a codebook, and use a statistics program to run specific queries and counts of anything we need. (more…)
Tags: census, demographics, Market Research, population, statistics, survey
Posted in Future Trends, Market Research, Methods & Tools, Uncategorized | No Comments »
Wednesday, September 30th, 2009
A public relations client early in my career gave this assessment of my work: “Joe is strong at highlighting problems, but what I really care about is solutions.” That was many years ago, after I left university teaching and started doing client work full time. Her words have stayed with me and deeply shaped the work that Versta does.
I was reminded of it when I came across this survey about fear of needles. It reports statistics on how many are fearful of needles and avoiding medical care as a result. But it’s a story begging for a conclusion, which the press release authors and survey designers forgot to include. It is a good example of highlighting problems, but not offering solutions. If you’re a motivated reader of that story, you can fill in the conclusion by reading the paragraph at the bottom about the sponsoring healthcare company’s business, but how many people read that, and how often does such information make it into a story picked up by the press? (more…)
Tags: Public Relations, statistics, stories, survey, Survey Design
Posted in Public Relations, Survey Design, Survey Tips, Turning Data into Stories, Uncategorized | No Comments »
Monday, September 14th, 2009
Market researchers complain a lot when they get data back from surveys and see that people have been “speeding” through their surveys or that people are not giving thoughtful responses.
But the problem is rarely “bad respondents” – instead the problem is lazy researchers. When people discover that the survey they just agreed to take is boring, tedious, repetitive, or too long, they either quit altogether or they stop providing good answers.
(more…)
Tags: Data Collection, data quality, Market Research, online, Online Surveys, Public Polls, research, survey, Survey Design, survey respondents
Posted in Data Collection, Market Research, Methods & Tools, Online Surveys, Public Polls, Survey Design, Survey Tips, Uncategorized | No Comments »
Wednesday, August 19th, 2009
Good open-ended questions and thoughtful responses to these questions can yield amazingly rich and insightful data. But given the generally poor quality of responses to open-ended question in mail surveys, some have speculated that open-ended questions in online surveys would suffer a similar fate.
Research seems to show this is not the case. Further, a study just published in the Summer 2009 issue of Public Opinion Quarterly outlines three ways that we can improve the quality of responses in on-line surveys:
(more…)
Tags: Data Collection, Internet, online, open-ends, research, survey, Survey Design, verbatims
Posted in Data Collection, Online Surveys, Survey Design, Survey Tips | No Comments »