Posts Tagged ‘public opinion’

Webinar on Polling for News and PR

Tuesday, January 24th, 2012

Election years are a perfect time to learn about (and brush up on) the fundamentals of survey research.  Not only are the airwaves inundated with public opinion polling, but methodological experts are called upon to talk about developments and current best practices as new technologies and methods become central to measuring consumer and public opinion and behavior.

This week the Poynter Institute is offering a webinar of particular interest for PR professionals, whether or not you care about political polls.  We also recommend it for any marketing professional because this type of polling is an exemplar of what all marketing research tries to achieve in measuring what people think and what they are likely to do. (more…)

Your Margin of Error Is Probably Wrong

Thursday, December 29th, 2011

Even if you are not involved in political polling, it is worth paying attention to the methods and best practices of political pollsters.  One reason is that few other areas of research offer a way to completely validate one’s methods.  Pollsters are using sampling and survey methods to predict the behaviors of a much larger population.  Then in just one day that population behaves, we get a near-perfect count of exactly how they behaved, and we know whether the methods worked.

Several industry colleagues have recently been debating the merits of calculating and reporting “margins of error” in political polling, and pointed us to some surprising data from The New York Times: (more…)

Internet Surveys and the Associated Press (AP)

Thursday, September 29th, 2011

Is it true that the Associated Press refuses to carry stories from online surveys?  Yes, as odd as that seems nowadays.  But news media face a difficult problem given how easy it is to conduct biased public opinion polling, especially now with online panels and social networks.  So some news organizations like the Associated Press (AP), The New York Times, and ABC News have developed guidelines that specify for a survey or public opinion poll to be valid and reliable, it must be conducted by telephone.

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Cell Phones May Double Your Survey Costs

Tuesday, August 9th, 2011

These days most researchers agree that if you want to do a random sample phone survey of the U.S. population, you ought to include cell phones.  More than one-quarter of the population do not have landline telephones at home.  Those who do have landline telephones are less likely than ever to answer them, and less likely than ever to participate in surveys.

But it is not easy to include cell phones.  The sampling protocols and the post-stratification weighting become more complicated.  You need to account for a higher probability of cell phone owners being in your sample, because most of them also have landlines.  You can’t use automated or predictive dialing to call cell phone numbers.  You can’t target geography as well, because area codes and exchanges have become mobile.  And people get mad at you if they have to pay for incoming calls, so you need to offer cash.

What’s the bottom line effect on costs for a survey that includes cell phones?  A recent study sponsored by the American Association for Public Opinion Research (AAPOR) documents the following: (more…)

An Interactive Graph for Choosing Sample Size

Thursday, June 9th, 2011

A good chart is the best way to understand the law of diminishing returns when it comes to sample size.  So for our June 2011 newsletter we built an interactive graph for choosing sample size.  It’s cool, educational, and useful.  Moreover, it will show you just how mind boggling the numbers behind sampling can be.  It may even give you more sympathy for the majority of people who just don’t “get it” or believe it when it comes to statistical sampling.

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Online Surveys Have Same Accuracy as Phone

Thursday, May 26th, 2011

A new study presented by two professors from Harvard University and the University of Massachusetts at Amherst was probably one of the liveliest and potentially disruptive presentations at least week’s annual meeting of the American Association of Public Opinion Research (AAPOR) in Phoenix.

Why?  Because their research challenges the beliefs of many AAPOR-ites who disregard most online research as being theoretically indefensible since it is not based on probability sampling.  The research presented was based on parallel surveys conducted last year, designed to allow careful comparison of three survey modes:  (more…)

What People Think of Surveys

Wednesday, March 30th, 2011

One resource that we give far too little thought in market research are the people who offer their time and thoughts about the stuff we are researching.  They are truly the lifeblood of market research.

An article in the spring 2011 issue of Public Opinion Quarterly looks at trends over the last thirty years in Americans’ view of polling and market research surveys.   The news is mixed.  While the vast majority feel that public opinion polling is generally a good thing, fewer feel that market research surveys serve a useful purpose, and trust in the industry is not so great.  The most worrisome news (but not surprising, given the number of truly bad surveys flooding our lives nowadays) is the steady decline in people saying that participating in research is interesting and in their best interest:

Declining Satisfaction with Surveys

In addition to the chart above, key statistics outlined in the article include: (more…)

Survey Says: Call Me on My Cell Phone

Thursday, December 30th, 2010

The latest data from the CDC’s National Health Interview Survey show that one quarter (25%) of U.S. adults do not have land-line telephones in their homes.  So if you conduct a traditional random-digit-dial (RDD) phone survey, you will automatically be excluding one quarter of the population.  Does it matter, given that surveys rarely interview everyone anyway?  Probably.  If those 25% are different from the remaining 75% in important ways, then excluding them will skew your survey findings.

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Can Tweeting Replace Polling?

Wednesday, June 9th, 2010

The idea that online panel surveys can replace telephone surveys ruffles feathers among my colleagues at the American Association of Public Opinion Research (AAPOR). So what would they think of using Twitter posts as a substitute for phone surveys?

The idea seems crazy, but as reported in Science, researchers at Carnegie Mellon University have found that certain kinds of twitter data can give them a good read on public sentiment. (more…)

How to Conduct a Telephone Survey for Gold Standard Research

Thursday, February 25th, 2010

Telephone surveys are still considered the gold standard for rigorous public opinion polling and market research.  The reason is that virtually every household in the U.S. can be reached by telephone, and therefore we have careful methods of determining the probability that any individual person is included in a sample to be surveyed.  Knowing this probability is at the core of statistical inference, which makes mathematical purists very happy.

Here are the steps involved in conducting a rigorous “gold standard” telephone survey of the U.S. population: (more…)