Posts Tagged ‘omnibus’
Friday, April 26th, 2013

It is hard to find an appropriate use for Google Surveys, because, as we outlined in a review article last fall, its capabilities are limited. But last week we needed a quick incidence test of how many U.S. adults own a certain type of investment product. Google Surveys seemed perfect. It was not fast, by the way. It took five days to collect data from 200 respondents. Google says this is because we asked a screening question before asking about product ownership. Even so, this survey took longer than a standard omnibus.
But what struck me most about my trial run with Google Surveys was the Creepy Factor. It made me realize in a most uncomfortable way that Google tracks everything I do. I knew this already, and I follow ongoing discussions about online privacy. I have a personal g-mail account, a G+ page, and I use Google as the starting point for almost everything I do on the Internet. I know that they track everything I do. But it was never so creepy and apparent until I fielded a Google survey. How was it creepy? (more…)
Tags: ethics, Market Research, omnibus, Online Surveys, privacy, public opinion, Public Polls, survey technology
Posted in Data Collection, Future Trends, Market Research, Methods & Tools, Omnibus Surveys, Online Surveys, Public Polls | No Comments »
Thursday, March 14th, 2013

After leaving academic research for the world of applied research, I found myself doing a lot of surveys for public relations. These surveys are designed to uncover surprising or newsworthy nuggets of data that companies use to focus attention on topics relevant to their concerns. My first boss despised such work, believing that a public relations agenda somehow dirtied the objectivity of rigorous research. In contrast, I love creating these surveys. Why? Let me count the ways:
(more…)
Tags: media, omnibus, Public Relations, stories
Posted in Omnibus Surveys, Public Polls, Public Relations | No Comments »
Thursday, October 18th, 2012

Six months ago Google launched an intriguing new way to conduct cost-effective surveys that offers an alternative to omnibus surveys. One or two easy survey questions are presented to online users as they seek access to high quality media sites. They gain free access in exchange for answering the survey questions. Google tracks how many people are answering each question and manages the process to ensure that the sample of respondents answering each question closely matches the overall U.S. population (based on Census data for those who have Internet access).
Here are some of the more interesting aspects of their approach: (more…)
Tags: omnibus, Online Panels, Online Surveys, Public Polls
Posted in Data Collection, Future Trends, Methods & Tools, Omnibus Surveys, Online Surveys, Public Polls | No Comments »
Tuesday, July 3rd, 2012
Last week there was a flash of news coverage for a PR-driven survey that documented these important facts:
- Most American think Obama would do a better job than Romney in defending against an attack by aliens from outer space
- Most would not “mind” a minor alien invasion, because they expect aliens to be cute
- Most think there is a higher probability that aliens exist, compared to superheroes, vampires, and zombies
- More would call on the Hulk, instead of Batman or Spiderman, to help fend off an invasion
(more…)
Tags: journalism, news, omnibus, public opinion, Public Relations
Posted in Omnibus Surveys, Public Polls, Public Relations | No Comments »
Friday, February 24th, 2012

Journalists and newsrooms are inundated with ever more data, information, and press releases that highlight survey findings in hopes of grabbing reporters’ and readers’ interest. While many surveys are poorly done and grossly self-serving, findings from other research surveys continue to generate newsworthy stories.
Consider this view recently expressed by a business columnist at the Chicago Tribune:
(more…)
Tags: journalism, media, news, omnibus, Public Relations
Posted in Omnibus Surveys, Public Relations | No Comments »
Tuesday, January 24th, 2012

Election years are a perfect time to learn about (and brush up on) the fundamentals of survey research. Not only are the airwaves inundated with public opinion polling, but methodological experts are called upon to talk about developments and current best practices as new technologies and methods become central to measuring consumer and public opinion and behavior.
This week the Poynter Institute is offering a webinar of particular interest for PR professionals, whether or not you care about political polls. We also recommend it for any marketing professional because this type of polling is an exemplar of what all marketing research tries to achieve in measuring what people think and what they are likely to do. (more…)
Tags: data quality, journalism, Market Research, media, news, omnibus, public opinion, Public Polls, Public Relations
Posted in Public Polls, Public Relations, Resources and Recommendations | No Comments »
Wednesday, November 9th, 2011


One powerful way to gain visibility and credibility in your marketplace is by sponsoring survey research that documents problems and solutions in areas where you have expertise. To be successful, it requires (1) rigorous research carefully designed to uncover the right topics, and (2) savvy PR work that uses data to tell a credible and compelling story.
The Public Relations Society of America (PRSA) and the American Statistical Association have just published a handy guide for PR professionals that outlines best practices for using, interpreting and reporting statistics in press releases and other PR materials. Some of those best practices include the following: (more…)
Tags: communication, journalism, media, news, omnibus, Public Relations, statistics, stories
Posted in Omnibus Surveys, Presenting Research, Public Relations, Turning Data into Stories | No Comments »
Thursday, September 29th, 2011

Is it true that the Associated Press refuses to carry stories from online surveys? Yes, as odd as that seems nowadays. But news media face a difficult problem given how easy it is to conduct biased public opinion polling, especially now with online panels and social networks. So some news organizations like the Associated Press (AP), The New York Times, and ABC News have developed guidelines that specify for a survey or public opinion poll to be valid and reliable, it must be conducted by telephone.
(more…)
Tags: Data Collection, Internet, journalism, omnibus, Online Surveys, phone surveys, public opinion, Public Polls, Public Relations, Sampling
Posted in Data Collection, Omnibus Surveys, Online Surveys, Public Polls, Public Relations, Sampling | No Comments »
Thursday, April 28th, 2011
As much as we love numbers, we find ourselves often advising clients against using numeric scales in their surveys. A numeric scale is any response format that asks people to give a number within a certain range to indicate the strength of their feeling or opinion. The insanely popular survey question used to calculate Net Promoter Scores is a good example:
“How likely is it that you would recommend Acme Solutions to a friend or colleague? Please answer on a scale from zero to ten, where zero means not at all likely, five is a neutral score, and ten means extremely likely.”
There are many good reasons to use numeric scales and many types of research for which numeric scales are optimal. The NPS scale is good because it has eleven points with meaningful endpoints and a meaningful midpoint. Research shows that scales like this can be highly reliable and valid, with sufficient variability to allow for sophisticated statistical modeling.
But if your objective is to use survey data for marketing materials, public relations, news releases, or white papers, numeric scales make things difficult. They are not easy to summarize in words, and if you want to use charts that tell quick, compelling stories, you will end up having to do something like this:

A Poor Fit: Pie Charts and Numeric Scales
(more…)
Tags: charts, communication, Data Collection, journalism, media, news, omnibus, Public Relations, stories, Survey Design, visualizing data
Posted in Charts and Data Visualization, Data Collection, Omnibus Surveys, Presenting Research, Public Relations, Survey Design, Survey Tips, Turning Data into Stories | No Comments »
Friday, February 4th, 2011
Research can be powerful for PR efforts because new data and analysis often help anchor a story with facts and figures that have a deep interest and appeal to readers. But if the research is not clearly designed to support key messages in your PR plan, you may find yourself apologizing to managers for a campaign that failed. Worse yet, you may find yourself apologizing to an audience who got exactly the wrong message.
Last week, Allstate found itself in this unhappy situation when it released findings from “research” showing accident rates based on drivers’ astrological signs. (more…)
Tags: media, omnibus, Public Relations, trust
Posted in Public Relations | No Comments »