Posts Tagged ‘data’

Visualizing Data: Five Tips to Using a Bar Chart

Friday, July 9th, 2010

Telling a story with data is one part finding the right words, and one part finding a compelling visual way to present numbers.  Good visualization of data conveys the “big picture” at a glance.  At the same time, it includes details so that the audience understands and sees both the whole and the parts.  Effective charts also invite visual comparisons so that the viewer sees (without having to think about) the trends and patterns we are highlighting in a story.

We highly recommend learning about theories of presentation, perception, and data visualization, and we are big fans of Edward Tufte’s approach to visual explanations.  At the same time, we recommend learning the basics of using simple tools, like pie charts, bar charts, line graphs, and so on.  One good source for developing a mastery of the basics is a book called Graphing Statistics & Data: Creating Better Charts, from which we have learned a few tips about using bar charts: (more…)

How to Select the Type of Chart to Use

Friday, January 29th, 2010

Data visualization will likely be one the biggest areas of innovation and development over the next several years.  This is a good.  A chart that clearly and succinctly displays detailed data in a way that captures the viewer’s attention and helps interpret the data can be incredibly powerful.  Edward Tufte, a pioneer in this area, has been making that case for years.  Of course a lot of Tufte’s examples have required sophisticated graphics and professional designers, which have put the “ideal” out of reach for most.

As fancy charts and graphics become more accessible to everyday users, we think it is critical to revisit the basics of charts.  Many charts, even easy ones, are poorly conceptualized and poorly executed, which is even worse than showing your manager no chart at all.  It is critical to understand what kinds of charts best display different types of data and highlight specific kinds of relationships you are trying to show. (more…)

Top Trends of the Decade: Looking Ahead

Thursday, January 7th, 2010

In the previous post we noted that our industry is driven by data and information, which meant huge changes in the nature of our work over the last ten years.  Looking ahead, here are what we predict will be the five biggest trends that will shape market research challenges in the decade to come: (more…)

Top Trends of the Decade: Looking Back

Thursday, December 31st, 2009

As an industry driven by data and information, market research and public opinion polling has seen dramatic changes in the last ten years and will no doubt change quickly and in big ways during the next ten.

Looking back, here are what we consider to be the five biggest changes that shaped current challenges faced by market research and opinion polling: (more…)

People Don’t Lie on Surveys

Thursday, December 24th, 2009

For some reason I’m always a little surprised that people tell the truth on surveys.  I like to think of my “healthy skepticism” as a professional asset, because it forces us to check and double check, corroborate and triangulate.  Before we commit to the findings of a research effort, we need to feel 100% sure we’re right and that our findings are based on solid data. (more…)

Communicating Statistics: Gripping Advice from Fast Company

Friday, December 11th, 2009

Making sense of data and statistics is not just a matter of being clear and precise, nor is it just a matter of keeping things simple (though all of these are important).  To make numbers really compelling, we need to relate them to people’s experiences.  If we want our audience to grasp the importance of a number intuitively, then we need to link it to what they already know really well.

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Execs Highlight Need for Research and Stories

Friday, November 20th, 2009

Five of Chicago’s PR leaders gathered at a PRSA forum this week to discuss current trends and the future of public relations.  The discussion was striking in how fully it echoed the trends and challenges facing the polling and research industry, and what we need to do to keep our eye on the ball.  Here are a few take-away ideas from that forum that apply to both PR professionals and their research partners: (more…)

There Are Too Many Surveys

Thursday, November 12th, 2009

You might think that a research firm specializing in surveys would be glad to see a world in which customer feedback surveys are everywhere.  Not so.  I take part in a lot of webinars, and unfortunately I am asked to complete a survey (at least one) every time I attend.  Some websites ask me to evaluate my experience every time I go there.  Some companies ask me to evaluate my customer service call every time I call with a question or complaint.  The companies asking me to complete these surveys are convinced by pitches like this:  “The real power of [our survey tool] can only be unlocked through a commitment to continuous listening.  Listening to your visitors is truly a process, not an event. Continuous surveying can help you to establish benchmarks and trend your performance on key metrics.” (more…)

Two Ways to Find Data for a PR Story

Thursday, November 5th, 2009

In a recent blog post entitled Data-Driven Journalism, Walker Sands, a Chicago PR agency, outlined two ways to get media placement for your company or your client with research.  The premise is that journalists and readers are hungry for interesting stories, and in today’s data-driven world some of the most interesting stories come from – of all places – statistics.  Ken Gaebler, founder of the agency, notes that there are two effective approaches.  In his words, “You can mine data or you can make data.” (more…)