Archive for the ‘Public Relations’ Category
Friday, December 10th, 2010
The idea of sampling is not hard to grasp, but methodological discussions about sampling can quickly move into the higher reaches of mathematics and probability that confuse even researchers who are not statisticians. Ever wonder what we are talking about when we refer to “probability samples?” Or the rationale for not reporting margins of error? Or why there is no such thing as a “statistically significant sample size?”
AAPOR and the ASA are offering a great way for non-statisticians to learn more about sampling. AAPOR is the American Association of Public Opinion Research, and the ASA is the American Statistical Association. In February they are hosting an introductory webinar on sampling for non-statisticians that that we recommend. It is being taught by a senior statistician at NORC, and will cover such topics as: (more…)
Tags: census, Sampling
Posted in Data Collection, Methods & Tools, Public Polls, Public Relations, Sampling | No Comments »
Thursday, October 14th, 2010
Should you state a survey’s margin of error in your press release when pitching a story to the media? In our view, the answer is no. Why not? Because margins of error refer to sampling error only, not about the overall accuracy or error of the survey itself.
But how many readers of your news story understand what sampling error is? For that matter, how many researchers understand what sampling error is? It was only after four college semesters of advanced mathematical statistics that I finally “got it.” More importantly, how many readers understand that there are many other potential sources of survey error? Most undoubtedly assume that all error is somehow accounted for when you confidently proclaim the margin of error being ±4%. (Or, more absurdly, ±3.6% or even ±3.57% — examples of phony accuracy like this are all too easy to find.)
In short, margins of error are misleading because they deal with only one source of error. They convey a false sense of accuracy. And they should not be used. This idea is not always popular among colleagues and clients. But take comfort: One of the giants of public polling, Harris Interactive, refuses to report margins of error in its work, for precisely the reasons outlined above. Here we quote their methodological statement that accompanies every press release and report they issue: (more…)
Tags: ethics, media, Public Polls, Public Relations, Sampling, statistics
Posted in Presenting Research, Public Polls, Public Relations | No Comments »
Friday, September 10th, 2010
With the sad proliferation of silly surveys, non-scientific interest polls, and downright fraudulent polls, the research industry is stepping up with a number of key initiatives to combat the trend. Versta Research is part of that effort, and in August announced that we are part of the Transparency Initiative being developed by the American Association for Public Opinion Research (AAPOR).
As of this writing, Versta is one of 67 prominent survey and polling organizations currently supporting the initiative. The initiative is designed to create protocols and recognition for regular disclosure of methods when survey organizations conduct public polls. (more…)
Tags: data quality, ethics, omnibus, Public Polls, research, trust
Posted in Future Trends, Omnibus Surveys, Public Polls, Public Relations | No Comments »
Wednesday, August 25th, 2010
We are strong advocates of using surveys for public relations outreach. Commissioning surveys that answer interesting questions to help drive news stories and other types of communication can build a credible foundation so that journalists and other audiences take note and listen. But we are not fans of silly surveys that rely on outlandish, sexy, or clever comparisons designed primarily to get quick flashes of attention and media hits.
There are three tiers of survey research common in public relations, only two of which can truly optimize your PR: (more…)
Tags: journalism, media, news, omnibus, Public Relations, research, trust
Posted in Public Relations | No Comments »
Thursday, July 15th, 2010
Clients tell us that one of the biggest challenges they face is writing great research reports. There is the overwhelming difficulty of turning data into stories — making sense of volumes of data without losing the big picture or the details. And there is the difficulty of truly communicating research so that it is heard, understood, believed, and ultimately used.
We were reminded of the importance of communication and writing research for multiple audiences from Eric Zorn’s recent column in the Chicago Tribune, from which we quote: (more…)
Tags: communication, journalism, media, Public Relations, qualitative research, research reports, stories
Posted in Presenting Research, Public Relations, Turning Data into Stories | No Comments »
Friday, May 14th, 2010
Choosing an omnibus survey can be a simple approach to getting survey data, because it is usually inexpensive and fast, and involves asking just a few questions. But there is sometimes a downside to simplicity: You have just a few questions to get that nugget of data you’re hoping to use as a news hook or to provide insight to your client. If your key questions are off target, you can’t turn to other content in your survey to find something usable.
Here are four tips for writing omnibus survey questions to ensure that your effort is successful: (more…)
Tags: omnibus, Public Relations, Survey Design
Posted in Omnibus Surveys, Public Polls, Public Relations, Survey Design, Survey Tips | No Comments »
Thursday, February 11th, 2010
Getting your research findings heard, understood, and used should always be your goal. That means more than putting findings into a report deck, presenting results to the marketing team, writing up press releases, or getting media placement for a PR story. It means having your audience engage with it by thinking, sharing, and taking action.
What do we know about the kinds of stories and research reports that can achieve this? A recent study reported in The New York Times provides some clues. (more…)
Tags: communication, Market Research, media, news, research, stories
Posted in Market Research, Presenting Research, Public Relations, Turning Data into Stories | No Comments »
Thursday, December 31st, 2009
As an industry driven by data and information, market research and public opinion polling has seen dramatic changes in the last ten years and will no doubt change quickly and in big ways during the next ten.
Looking back, here are what we consider to be the five biggest changes that shaped current challenges faced by market research and opinion polling: (more…)
Tags: communication, data, Data Collection, data quality, Market Research, mathematics, media, online, Online Surveys, public opinion, Public Polls, Public Relations, research, Sampling, statistics, stories, survey, survey respondents, survey technology
Posted in Data Collection, Future Trends, Market Research, Methods & Tools, Online Surveys, Presenting Research, Public Polls, Public Relations, Sampling, Turning Data into Stories, Uncategorized | No Comments »
Thursday, December 17th, 2009
Bad pollsters give the market research industry a bad name, so it is encouraging when smart people figure out clever ways of ratting them out. What is a bad pollster? One who makes up data to support an agenda, or who asks biased questions to get preferred answers. The only good reason for doing research or public opinion polling is to learn or share something new. All else is suspect.
Two researchers recently came up with methods of testing whether polling data is legitimate in a case where a research firm is accused of falsifying publicly released data. (more…)
Tags: bias, data quality, ethics, mathematics, Public Polls, statistics, trust
Posted in Future Trends, Public Polls, Public Relations | No Comments »
Friday, November 20th, 2009
Five of Chicago’s PR leaders gathered at a PRSA forum this week to discuss current trends and the future of public relations. The discussion was striking in how fully it echoed the trends and challenges facing the polling and research industry, and what we need to do to keep our eye on the ball. Here are a few take-away ideas from that forum that apply to both PR professionals and their research partners: (more…)
Tags: communication, data, insight, journalism, media, Public Polls, Public Relations, research, stories, survey, value
Posted in Future Trends, Presenting Research, Public Relations, Turning Data into Stories, Uncategorized | 1 Comment »