Archive for the ‘Public Relations’ Category

Writing for Journalists and High-Level Executives

Thursday, July 15th, 2010

Clients tell us that one of the biggest challenges they face is writing great research reports. There is the overwhelming difficulty of turning data into stories — making sense of volumes of data without losing the big picture or the details. And there is the difficulty of truly communicating research so that it is heard, understood, believed, and ultimately used.

We were reminded of the importance of communication and writing research for multiple audiences from Eric Zorn’s recent column in the Chicago Tribune, from which we quote: (more…)

Writing Successful Omnibus Survey Questions

Friday, May 14th, 2010

Choosing an omnibus survey can be a simple approach to getting survey data, because it is usually inexpensive and fast, and involves asking just a few questions.  But there is sometimes a downside to simplicity:  You have just a few questions to get that nugget of data you’re hoping to use as a news hook or to provide insight to your client.  If your key questions are off target, you can’t turn to other content in your survey to find something usable.

Here are four tips for writing omnibus survey questions to ensure that your effort is successful: (more…)

Research That Goes Viral

Thursday, February 11th, 2010

Getting your research findings heard, understood, and used should always be your goal.  That means more than putting findings into a report deck, presenting results to the marketing team, writing up press releases, or getting media placement for a PR story.  It means having your audience engage with it by thinking, sharing, and taking action.

What do we know about the kinds of stories and research reports that can achieve this?  A recent study reported in The New York Times provides some clues.  (more…)

Top Trends of the Decade: Looking Back

Thursday, December 31st, 2009

As an industry driven by data and information, market research and public opinion polling has seen dramatic changes in the last ten years and will no doubt change quickly and in big ways during the next ten.

Looking back, here are what we consider to be the five biggest changes that shaped current challenges faced by market research and opinion polling: (more…)

Forensic Polling Analysis

Thursday, December 17th, 2009

Bad pollsters give the market research industry a bad name, so it is encouraging when smart people figure out clever ways of ratting them out.  What is a bad pollster?  One who makes up data to support an agenda, or who asks biased questions to get preferred answers.  The only good reason for doing research or public opinion polling is to learn or share something new.  All else is suspect.

Two researchers recently came up with methods of testing whether polling data is legitimate in a case where a research firm is accused of falsifying publicly released data. (more…)

Execs Highlight Need for Research and Stories

Friday, November 20th, 2009

Five of Chicago’s PR leaders gathered at a PRSA forum this week to discuss current trends and the future of public relations.  The discussion was striking in how fully it echoed the trends and challenges facing the polling and research industry, and what we need to do to keep our eye on the ball.  Here are a few take-away ideas from that forum that apply to both PR professionals and their research partners: (more…)

Two Ways to Find Data for a PR Story

Thursday, November 5th, 2009

In a recent blog post entitled Data-Driven Journalism, Walker Sands, a Chicago PR agency, outlined two ways to get media placement for your company or your client with research.  The premise is that journalists and readers are hungry for interesting stories, and in today’s data-driven world some of the most interesting stories come from – of all places – statistics.  Ken Gaebler, founder of the agency, notes that there are two effective approaches.  In his words, “You can mine data or you can make data.” (more…)

About Omnibus Surveys

Thursday, October 15th, 2009

Versta Research fields omnibus surveys, and we often recommend such surveys for our clients.  But omnibus surveys do no not always save money or offer the insights that are needed, and so we often recommend inexpensive alternatives as well. (more…)

Focus on Solutions in PR Surveys

Wednesday, September 30th, 2009

A public relations client early in my career gave this assessment of my work:  “Joe is strong at highlighting problems, but what I really care about is solutions.”  That was many years ago, after I left university teaching and started doing client work full time.  Her words have stayed with me and deeply shaped the work that Versta does.

I was reminded of it when I came across this survey about fear of needles.  It reports statistics on how many are fearful of needles and avoiding medical care as a result.  But it’s a story begging for a conclusion, which the press release authors and survey designers forgot to include.  It is a good example of highlighting problems, but not offering solutions.  If you’re a motivated reader of that story, you can fill in the conclusion by reading the paragraph at the bottom about the sponsoring healthcare company’s business, but how many people read that, and how often does such information make it into a story picked up by the press? (more…)

The Walmart “Poll” of Chicago Residents

Tuesday, August 4th, 2009

Mistakes to Avoid when Conducting a Public Relations Survey

Surveys and polls can be powerful tools to understand what people are thinking and doing, and they can provide good data for public relations efforts and community outreach.  Unfortunately they can also be gimmicks, which erodes trust in polling and in the organizations sponsoring them.

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